Cookie Policy

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device on future visits and perform various functions. Similar technologies include web beacons, pixels, and local storage — we refer to all of these collectively as "cookies" in this policy.

2. How We Use Cookies

We use cookies to:

• Keep you logged in to your account
• Remember your search preferences and filters
• Process bookings and maintain your shopping basket
• Understand how visitors use our site (analytics)
• Improve our platform based on usage patterns
• Deliver relevant advertising (only with your consent)
• Detect and prevent fraud

3. Types of Cookies We Use

Strictly Necessary Cookies

These are essential for the platform to function and cannot be switched off. They include:

• Session cookies — maintain your login session and shopping basket
• Security cookies — protect against cross-site request forgery (CSRF)
• Load balancing cookies — ensure consistent performance

Legal basis: Legitimate interest / contract performance. No consent required.

Functional Cookies

These enhance your experience by remembering choices you make:

• Saved search preferences (pitch type, location, dates)
• Language and currency preferences
• Whether you have dismissed certain notifications

Legal basis: Consent.

Analytics Cookies

These help us understand how visitors interact with our platform:

• Google Analytics (GA4) — page views, session duration, traffic sources. Data is anonymised; IP addresses are truncated. Opt out of Google Analytics.
• Internal analytics — heatmaps, funnel analysis (anonymised)

Legal basis: Consent.

Marketing Cookies

Used to deliver relevant advertising across the web:

• Retargeting pixels (e.g. Google Ads, Meta Pixel) — only set with your explicit consent
• Attribution tracking — understanding which channels led to a booking

Legal basis: Consent. You may withdraw consent at any time via our Cookie Preference Centre.

Map and Third-Party Service Cookies

• OpenStreetMap / Leaflet — tiles loaded from tile.openstreetmap.org; see OSM Privacy Policy
• Stripe — payment processing; see Stripe Privacy Policy

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our platform. We do not control these cookies and they are subject to the respective third party's privacy policy. Major third parties include Google (Analytics, Ads), Meta (advertising), and Stripe (payments).

5. Managing Your Cookie Preferences

When you first visit Pitch It you will be shown a cookie consent banner. You can accept all cookies, reject non-essential cookies, or customise your preferences. You can change your preferences at any time via the Cookie Preferences link in the footer.

You can also control cookies at the browser level:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

6. Changes to This Policy

We may update this Cookie Policy to reflect changes in technology, regulation, or our services. We will notify you of significant changes via the cookie consent banner on your next visit.

7. Contact